Information We Collect
Personal Information:
We may collect personal information, including but not limited to names, addresses, email addresses, phone numbers, and other contact information.
Categories of Personal Information (as defined by CCPA):
In addition to the general personal information listed above, we may collect the following categories of personal information under the CCPA:
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Identifiers such as real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, and telephone number.
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Commercial information, such as records of products or services purchased, obtained, or considered.
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Internet or other electronic network activity information, including browsing history, search history, and information regarding interaction with our website, applications, or advertisements.
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Geolocation data (if applicable).
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Inferences drawn from other personal information to create a profile reflecting preferences, characteristics, and behavior.
Usage Information:
We collect information about how you interact with our website and services, such as the pages you visit, the links you click, and the duration of your visits.
How We Use Your Information
We may use the information we collect for the following purposes:
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Providing Services:
To deliver the services you have requested, including processing transactions, providing customer support, and communicating with you about your account. -
Improving Our Services:
To analyze and enhance our services and to develop new features and offerings. -
Communications:
To send you updates, newsletters, marketing materials, and other information that may be of interest to you.
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to outside parties. However, we may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you.
CCPA Notice on Sale of Personal Information:
Under the CCPA, "selling" personal information is defined broadly, and we want to clarify that we do not sell your personal information. If, in the future, we engage in data practices that would fall under the CCPA’s definition of "selling," we will update this policy and provide a mechanism to opt-out.
Your Rights Under CCPA
As a California resident, you have specific rights regarding your personal information:
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Right to Know:
You have the right to request that we disclose the personal information we have collected about you over the past 12 months, including the categories of information collected, the sources of collection, the business purpose for collecting the information, and the third parties with whom the information was shared. -
Right to Delete:
You have the right to request that we delete the personal information we have collected about you, subject to certain exceptions under the law. -
Right to Opt-Out of Sale of Personal Information:
Although we do not sell personal information, if this practice changes in the future, you will have the right to opt-out. -
Right to Non-Discrimination:
We will not discriminate against you for exercising your CCPA rights, including denying you services, charging different prices, or providing a different level or quality of service.
Exercising Your CCPA Rights
To exercise any of your CCPA rights, you may contact us at info@pacificcrestinsurance.com or call our toll-free number [Insert Toll-Free Number Here].
You may also authorize an agent to make a request on your behalf. To verify your identity, we may request certain information from you, such as confirming a recent transaction or interaction with us.
Security
We take reasonable measures to protect the confidentiality and security of your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The effective date at the top of the page indicates when the policy was last revised. We encourage you to review this policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at info@pacificcrestinsurance.com.